Terms of Service
Last updated: April 13, 2026
Please read these Terms carefully. They explain what data we collect, that we may sell anonymised session data with your consent, your rights under all applicable laws, and how disputes are resolved.
KEY FACTS
DATA SALE NOTICE
With your explicit optional consent, anonymised session data including answer transcripts and scores may be sold or licensed to authorised research and technology partners. Your name, email address, and biometric data are never sold. See Section 6 for full details and opt-out rights.
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and NailTheInterview.ai ("Company", "we", "us", "our"), a business operated from the State of Michigan, United States. By accessing, browsing, registering for, or using our platform at nailtheinterview.ai or any associated application, API, or service (collectively the "Service") you agree to be bound by these Terms and all applicable laws, rules, and regulations. If you do not agree to these Terms in their entirety you must not access or use the Service.
These Terms were last updated April 13, 2026 and supersede all prior versions. Material changes will be communicated to registered users by email at least 14 days before taking effect. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.
These Terms apply to all users globally including users in all 50 United States, the European Union, the United Kingdom, Canada, Australia, Brazil, and all other jurisdictions. Where applicable law requires jurisdiction-specific disclosures or rights those are set out in the relevant sections below and in our Privacy Policy.
2. Description of Service
NailTheInterview.ai provides an AI-powered interview practice and coaching platform. The Service includes: voice-based simulated job interviews, AI-generated question sets tailored to role and experience level, multi-dimensional answer scoring using our proprietary BARS-C (Behaviourally Anchored Rating Scale — Calibrated) methodology, detailed coaching feedback, improved answer rewrites with structural framework annotations, language coaching and vocabulary development tools, follow-up question generation, session analysis, and related features described on our website.
The Service is provided for educational, practice, and self-improvement purposes only. We make no representation, warranty, or guarantee that: (a) use of this Service will result in employment or job offers; (b) your performance in real interviews will improve as a result of using this Service; (c) our AI-generated scores, feedback, or coaching accurately reflect how any actual employer or interviewer would assess you; (d) our scoring methodology conforms to any employer's internal evaluation criteria.
The Service is not a substitute for professional career coaching, professional employment services, professional legal advice, or professional psychological counselling. Nothing in the Service constitutes an employment assessment, psychological evaluation, or professional credential of any kind.
3. Eligibility and Account Requirements
3.1 Age Requirements You must be at least 13 years of age to create an account or use the Service. Users aged 13 to 17 must have express parental or legal guardian consent. By creating an account you represent and warrant that you meet the applicable age requirement. We comply with the Children's Online Privacy Protection Act (COPPA, 15 U.S.C. §§ 6501-6506), the California Age-Appropriate Design Code (AB 2273), and all applicable state children's privacy laws. We do not knowingly collect personal data from children under 13.
3.2 Account Creation Requirement A registered account is required to access interview sessions. Anonymous use is not supported. This requirement exists to protect your data, maintain your session history, enforce session limits, and fulfil our legal obligations under applicable privacy law including GDPR, CCPA, and BIPA.
3.3 Account Security You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately at [email protected] of any unauthorised use. We will not be liable for any loss arising from your failure to maintain account security.
3.4 Account Termination We reserve the right to suspend or terminate your account at any time for violation of these Terms, suspected fraud, abuse of the Service, non-payment, or any activity we determine to be harmful to the Service, other users, or third parties. We will provide reasonable notice where practicable unless immediate termination is required for security reasons.
4. Voice Recording, Biometric Data, and Your Consent
4.1 Nature and Classification of Voice Data When you use the microphone feature your voice is recorded and processed. Under applicable law your voice recording and any derived voiceprint constitutes: a biometric identifier and biometric information under BIPA (740 ILCS 14) as amended by Public Act 103-769; a biometric identifier under Texas CUBI (Tex. Bus. & Com. Code Chapter 503); a biometric identifier under Washington's biometric law (RCW 19.375); sensitive personal data under the Colorado Privacy Act biometric amendment (effective July 2025); sensitive personal information under CCPA/CPRA; special category personal data under GDPR Article 9 and UK GDPR; and sensitive data under all applicable US state comprehensive privacy laws.
4.2 What We Collect and the Sole Purposes We collect your voice recording solely to: (a) transmit it to OpenAI Whisper to convert speech to text; and (b) deliver that transcript to Anthropic Claude AI to generate your interview feedback. These are the only purposes for which voice data is collected. We collect nothing beyond what is strictly necessary for these functions.
4.3 Absolute Prohibitions on Voice and Biometric Data The following prohibitions on voice recordings and voiceprints derived from them are absolute and unconditional with no exceptions under any circumstances: (a) We will never retain your raw audio recording beyond the seconds required for OpenAI Whisper to return a transcript (b) We will never store any copy of your audio recording on our servers, databases, or any system we control (c) We will never sell, lease, trade, licence, exchange, or otherwise profit from your voice recordings or any voiceprint derived from them — this prohibition is permanent, unconditional, and applies regardless of any other data sale rights described elsewhere in these Terms (d) We will never use your voice to create a voiceprint database or biometric identification system (e) We will never use your voice to train any AI model (f) We will never use your voice for surveillance, advertising targeting, identity verification, or any purpose other than generating your interview feedback (g) We will never share your voice data with any party not expressly identified in Section 7 of these Terms
These biometric prohibitions are categorically separate from and do not affect our rights to sell or licence anonymised session performance data as described in Sections 5 and 6.
4.4 Retention and Destruction Raw audio: transmitted to OpenAI Whisper and not retained or stored by us at any point. Transcribed text: held exclusively in server-side session memory during your active session. Not written to any database or persistent storage by us. Automatically cleared and not recoverable upon session termination.
4.5 Your Explicit Consent By clicking the consent button on the pre-session consent screen before each interview session you provide: (a) explicit GDPR Article 7 and Article 9(2)(a) consent; (b) written BIPA Section 15 release; (c) Texas CUBI written consent; (d) Colorado Privacy Act explicit opt-in consent; (e) CCPA/CPRA sensitive personal information consent; and (f) consent under all other applicable state and international biometric and sensitive data laws. This consent is freely given, specific to each session, and may be withdrawn at any time by leaving the session.
4.6 State-Specific Biometric Rights Illinois (BIPA): right to receive this written retention policy; right to prevent sale of biometric data (absolute prohibition); right to request destruction. Contact: [email protected] — Subject: "BIPA Request" Texas (CUBI): consent obtained before collection; biometric identifiers never sold; enforcement by Texas Attorney General Washington (RCW 19.375): notice provided and consent obtained; biometric data not sold or disclosed except to OpenAI for transcription Colorado (CPA biometric amendment effective July 2025): explicit written electronic consent obtained before collection All other states: we apply the Illinois BIPA standard to all users regardless of state of residence
5. Data We Collect
5.1 Complete Inventory of All Data Collected We collect the following categories of data. You should read this carefully because, subject to Section 6, data in categories marked [SALEABLE DATA] may be sold or licensed in anonymised form:
ACCOUNT AND IDENTITY DATA — NOT SALEABLE Email address, hashed authentication credentials, OAuth profile data (name, email, profile photo from Google or LinkedIn), account creation and login dates
VOICE AND BIOMETRIC DATA — NEVER SOLD UNDER ANY CIRCUMSTANCES Raw audio recording (immediately discarded after transcription — not retained by us) Transcribed text (session memory only — cleared when session ends — not persisted)
SESSION METADATA — [SALEABLE DATA with training consent] Job title practised for, industry category, experience level, interview difficulty, language background, company tier targeted, interview urgency, session completion timestamp, device ID (anonymous browser identifier), IP address (for security only — anonymised before any sale)
PERFORMANCE AND SCORING DATA — [SALEABLE DATA with training consent] Per-answer scores: Story Structure (0-20), Proof and Specifics (0-20), Skill Match (0-20), How You Think (0-10), Clear Delivery (0-20), Language and Polish (0-10) Twelve modifier values applied to each score Hire signal per answer (Strong Hire, Lean Hire, Lean No-Hire, Strong No-Hire) Structural framework detected per answer (STAR, PPF, PAS, CAR, WWE, Value Proposition) Readiness label per answer and session Improved answer rewrite generated by AI Average session score and per-question score array
PSYCHOLOGICAL AND BEHAVIOURAL DATA — [SALEABLE DATA with training consent — collected only with explicit training consent] Baseline anxiety rating before session (1 to 5) Per-answer self-assessment rating before seeing AI score (1 to 5) Confidence delta at session end (1 to 5) Session number in account history Attempt number per question (first attempt or retry) Hiring outcome if voluntarily reported via optional follow-up email
TECHNICAL AND SECURITY DATA — NOT SALEABLE IN IDENTIFIABLE FORM IP address (security and rate limiting only — anonymised after 90 days before any use in datasets) Browser fingerprint hash (session abuse prevention only — not used for advertising or cross-site tracking) Server access logs and error logs (anonymised after 90 days, deleted after 90 days)
PAYMENT DATA — NEVER SOLD Subscription tier and status, Stripe customer ID and subscription ID (reference only — we never see or store card numbers or CVV — all payment data processed exclusively by Stripe, Inc.)
COMMUNICATIONS DATA — NOT SALEABLE Email correspondence with our support addresses
5.2 Purpose Limitation Data is collected and used only for the purposes described in these Terms and our Privacy Policy. We do not collect data for undisclosed purposes.
6. Our Right to Sell and Commercially Exploit Data
6.1 Core Commercial Right YOU ACKNOWLEDGE AND AGREE that the collection, commercial sale, licensing, transfer, and exploitation of anonymised session data is a fundamental and intended commercial purpose of this Service and a material part of the consideration for providing you access to the Service. This right is fully reserved by us and exercised as described in this Section.
6.2 What We Sell We may sell, licence, transfer, sublicence, or otherwise commercially exploit datasets containing anonymised records derived from sessions where users have provided explicit training data consent. The saleable dataset fields for each record are those identified as [SALEABLE DATA] in Section 5.1 above. Specifically a saleable record may contain: — Interview question text — Anonymised answer transcript (all direct identifiers stripped and irreversibly removed) — All six dimension scores and all twelve modifier values — Hire signal — Structural framework classification — Readiness label — Improved answer rewrite — Baseline anxiety rating, per-answer self-assessment rating, confidence delta rating — Session number, attempt number — Hiring outcome if voluntarily reported — Job category, experience level, difficulty setting, company tier, interview urgency, language background — No name, no email address, no user ID, no device ID, no IP address, no payment data, no biometric data
6.3 Anonymisation Standard Before inclusion in any commercially exploited dataset all records are processed to: remove or irreversibly transform all direct identifiers including name, email address, user ID, device ID, and IP address; meet the GDPR Recital 26 anonymisation standard; meet the CCPA "de-identified data" standard (Cal. Civ. Code § 1798.3(g)); and meet applicable US state de-identified data definitions. All buyers sign Data Licence Agreements prohibiting re-identification.
6.4 Who We Sell To Authorised buyers and licensees may include but are not limited to: HR technology companies, assessment platform providers, AI research laboratories, academic and research institutions, enterprise talent platforms, career development organisations, and any other entity with a legitimate commercial or research use case for behavioural interview assessment data. All buyers must execute a written Data Licence Agreement requiring compliance with applicable privacy law and prohibiting re-identification.
6.5 Training Data Consent Requirement We only include data from sessions where the user has provided explicit training data consent via the tick box on the pre-session consent screen. Data from sessions without training consent is not included in any commercially exploited dataset.
6.6 CCPA — California Residents' Right to Opt Out The commercial sale or licensing of your data, even in anonymised form, may constitute a "sale" or "sharing" of personal information under CCPA/CPRA. California residents have the right to opt out of any such sale or sharing at any time. To opt out: email [email protected] — Subject: "CCPA Opt-Out" OR withdraw training data consent in account settings. We will honour opt-outs within 15 days. We will not discriminate against you for exercising this right. You retain full access to the Service after opting out.
6.7 GDPR — EU and UK Users' Right to Withdraw Consent For EU and UK users the legal basis for commercial data exploitation is your explicit consent (GDPR Article 6(1)(a) and Article 9(2)(a)). You may withdraw consent at any time. Withdrawal does not affect the lawfulness of prior processing. Genuinely anonymised data already delivered to buyers before withdrawal cannot be recalled as it can no longer be linked to you.
6.8 Withdrawal of Training Data Consent To withdraw training data consent at any time: (a) uncheck the training data consent toggle in account settings; or (b) email [email protected] — Subject: "Withdraw Training Consent". We will stop collecting new training data immediately and confirm withdrawal within 7 days.
6.9 Absolute Limits — What We Will Never Sell Regardless of any consent given, regardless of any other provision of these Terms, and without exception under any circumstances: — We will never sell your name or email address — We will never sell your raw audio recordings — We will never sell your biometric data or voiceprints — We will never sell session transcripts linked to your identity — We will never sell account credentials or payment data — We will never sell any data that can directly identify you as a specific individual
7. Third-Party Services and Sub-Processors
The following third-party service providers receive your data on our behalf solely to deliver the Service. We have data processing agreements with each where required by law:
Anthropic, Inc. (Claude AI): receives transcribed answers, job title, level, session settings; generates questions, scoring, and feedback; United States; API data not used for model training per Anthropic usage policy; anthropic.com/privacy
OpenAI, LLC (Whisper): receives raw audio recording for speech-to-text transcription only; United States; API data not used for model training per OpenAI data processing addendum; openai.com/policies/privacy-policy
ElevenLabs, Inc.: receives text of AI-generated questions and improved answers for voice synthesis; United States; elevenlabs.io/privacy-policy
Vercel, Inc.: receives all standard HTTP request data including IP addresses; platform hosting and delivery; United States and global edge network; vercel.com/legal/privacy-policy
Supabase, Inc.: receives all data we store in our database including account data, session metadata, and training data where consent given; United States (AWS us-east-1); supabase.com/privacy
Stripe, Inc.: processes payment transactions; we never receive or store card numbers or CVV; United States; stripe.com/privacy
Resend, Inc.: receives email address and email content for transactional emails; United States; resend.com/legal/privacy-policy
Cloudflare, Inc.: receives DNS queries and web traffic metadata; United States and global network; cloudflare.com/privacypolicy
We do not share your data with any other third party except as required by applicable law or valid legal process. We will notify you of any legally compelled disclosure where permitted by law.
8. AI-Generated Content Disclaimer
8.1 Nature of AI Output All scores, feedback, improved answers, follow-up questions, hire signals, session analyses, and other content generated by our AI systems is produced by Anthropic's Claude large language model. These outputs are probabilistic estimates, not deterministic measurements. They are for educational practice purposes only.
8.2 Limitations AI-generated content: (a) may contain errors, inaccuracies, or omissions; (b) does not constitute professional career, legal, employment, or psychological advice; (c) does not guarantee any interview outcome; (d) may vary between sessions for identical inputs due to model stochasticity; (e) is not validated against any empirical benchmark of interview success; and (f) should be treated as one of many inputs in your preparation, not as a definitive or binding assessment.
8.3 Not an Employment Assessment Our scores are practice tools only. No employer may use our scores in any hiring decision. We expressly prohibit such use in our Terms.
8.4 Automated Decision-Making Rights Our AI feedback does not produce decisions with legal or similarly significant effects. Connecticut residents (CTDPA 2026), Minnesota residents, and EU/UK residents (GDPR Article 22) have rights regarding automated profiling. Contact [email protected] to exercise these rights.
8.5 AI Disclosure We disclose our AI use as required by Connecticut's 2026 requirements and emerging global AI transparency standards. We use Anthropic Claude Sonnet for feedback generation, OpenAI Whisper for transcription, and ElevenLabs for voice synthesis.
8.6 Texas Responsible AI Governance Act (effective January 1, 2026) We comply with this Act. Our Service generates only practice coaching feedback and does not engage in any prohibited AI application.
9. Intellectual Property
9.1 Our Intellectual Property The NailTheInterview.ai platform including its design, interface, branding, trade name, source code, algorithms, BARS-C scoring methodology, prompt architecture, training data methodology, and all associated documentation is owned by us and protected by copyright, trade secret law, and potentially patent law. All rights reserved.
The BARS-C scoring methodology — its six-dimension framework, twelve modifier system, difficulty calibration, tier calibration, elite differentiator signal system, framework detection architecture, and client-side verification system — is proprietary and a trade secret of the Company. Unauthorised reproduction, reverse engineering, or commercial exploitation is strictly prohibited.
9.2 Your Content Your practice answers remain your property. You grant us a limited licence to process your content to provide the Service to you and, with your training consent, to include anonymised versions in our training datasets as described in Section 6.
9.3 Licence to Use You receive a limited, personal, non-exclusive, non-transferable, revocable licence for personal non-commercial interview practice only. This licence does not permit copying, reverse engineering, competitive use, or automated access.
9.4 Feedback Feedback or suggestions you provide grant us an irrevocable, perpetual, royalty-free licence to use them for any purpose.
10. Payment, Subscriptions, and Refunds
10.1 Free Tier Free account users receive one interview session. Free features may be modified with 30 days notice.
10.2 Paid Tiers Pro Monthly (recurring monthly, 3-day free trial for new subscribers), Pro Annual (annual subscription), Starter (one-time purchase of 5 sessions valid 30 days), Report Unlock (one-time per-session unlock). Prices as shown on our pricing page.
10.3 Auto-Renewal Disclosure IMPORTANT: Pro Monthly and Pro Annual subscriptions automatically renew at the end of each billing period at the then-current rate unless you cancel before the renewal date. This disclosure complies with California Automatic Renewal Law (Cal. Bus. & Prof. Code §§ 17600-17606), New York General Obligations Law § 5-903, Delaware Consumer Protection Act, Illinois Automatic Contract Renewal Act, Oregon Revised Statutes Chapter 646A, and all other applicable state automatic renewal laws. You may cancel at any time through account settings.
10.4 Free Trial Pro Monthly trials are 3 days free. After the trial your subscription automatically converts to paid at the then-current monthly rate unless cancelled before trial end.
10.5 Price Changes Existing subscribers receive at least 30 days advance written notice of price increases.
10.6 Refund Policy Pro Monthly: 7-day refund consideration for first-time subscribers who have used fewer than 2 sessions after trial conversion. Pro Annual: 14-day refund consideration for first-time annual subscribers under the same conditions. Starter and Report Unlock: all sales final unless a technical failure prevented service delivery. Billing errors: contact [email protected] within 60 days.
10.7 Chargebacks Initiating a payment dispute without first contacting us may result in account suspension pending resolution.
10.8 Taxes You are responsible for applicable taxes on your purchase. We collect and remit sales tax where legally required.
11. Acceptable Use Policy
You agree to use the Service only for its intended purpose of personal interview practice. You must not:
(a) use automated tools, bots, or scripts to access or scrape the Service or its API (b) attempt to reverse engineer or extract our AI systems, scoring algorithms, prompt architecture, or source code (c) use the Service to collect data about other users (d) impersonate any person or entity (e) attempt to bypass authentication, rate limiting, session limits, or any security mechanism (f) use the Service for any commercial purpose including reselling access or building a competing product (g) submit content that is defamatory, obscene, fraudulent, or that infringes any third party's rights (h) use the Service in violation of any applicable law or regulation (i) create multiple accounts to circumvent session limits or other restrictions (j) use AI-generated answers from our Service in real interviews in any manner that violates an employer's policies or applicable law
Violation may result in immediate account suspension, termination without refund, and referral to law enforcement.
12. Privacy
Our collection, use, disclosure, sale, and protection of your personal data is governed by our Privacy Policy, incorporated into these Terms by reference. By using the Service you acknowledge and agree to the data practices described in our Privacy Policy including our right to commercially sell and licence anonymised session data as described in Section 6 of these Terms and Section 7 of the Privacy Policy. Our Privacy Policy is at nailtheinterview.ai/privacy.
13. Disclaimers of Warranty
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW WE DISCLAIM ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND RELIABILITY.
We do not warrant that the Service will be uninterrupted, error-free, or available at any particular time. AI-generated scores and feedback are estimates only and are not warranted to be accurate, complete, or fit for any purpose. Some jurisdictions do not allow warranty exclusions — in such jurisdictions our disclaimers apply to the maximum extent permitted by law.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) $100 USD.
IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR EMPLOYMENT OPPORTUNITY.
Nothing in these Terms limits our liability for death or personal injury caused by our gross negligence, fraud, or any liability that cannot be excluded by applicable mandatory law. New Jersey, Massachusetts, and certain other jurisdictions may limit or prohibit some of the above limitations. EU and UK consumer protection law may provide rights that cannot be excluded.
15. Indemnification
You agree to defend, indemnify, and hold harmless NailTheInterview.ai and its officers, directors, employees, contractors, and agents from all claims, liabilities, damages, losses, and expenses including reasonable attorneys' fees arising from: your use of the Service in violation of these Terms; your violation of any applicable law; your violation of any third party's rights; any content you submit; or any misrepresentation you make in connection with the Service.
16. Dispute Resolution, Arbitration, and Class Action Waiver
16.1 Informal Resolution Before initiating any formal proceeding contact [email protected] and attempt to resolve the dispute informally for at least 30 days.
16.2 Binding Arbitration PLEASE READ THIS CAREFULLY. Except as provided in Section 16.4, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the AAA under its Consumer Arbitration Rules. The arbitration shall take place in Michigan or, at your election if you are a consumer, via telephone or video conference. The arbitrator's award is final and binding.
16.3 Class Action Waiver ALL DISPUTES MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER CLASS OR REPRESENTATIVE PROCEEDINGS.
16.4 Exceptions to Arbitration The following may be brought in court: BIPA claims by Illinois residents where arbitration is unenforceable; small claims court matters; injunctive relief to protect intellectual property; any claim where mandatory law prohibits arbitration; individual PAGA claims by California residents to the extent arbitration is prohibited by applicable law.
16.5 Governing Law Michigan law governs these Terms. The Federal Arbitration Act governs the arbitration provisions.
16.6 Time Limitation Claims must be brought within one year of arising except where mandatory law provides a longer period.
16.7 California Consumer Notice The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs: 400 R Street, Suite 1080, Sacramento, CA 95814 — (916) 445-1254 or (800) 952-5210.
16.8 EU and UK Dispute Resolution EU residents may use the European ODR platform at ec.europa.eu/consumers/odr. UK residents may contact Citizens Advice. These options are in addition to your mandatory consumer law rights.
17. Data Breach Notification
In the event of a security breach we will notify affected users and relevant authorities within applicable legal timeframes: 72 hours under GDPR; 30 days for California, Colorado, and New York; as expeditiously as practicable under all other applicable state breach notification laws.
Because we do not persistently store raw audio recordings or session transcripts our biometric data breach exposure is structurally minimised. Personal data most at risk in any breach is account email addresses. All 50 US states have data breach notification laws and we comply with all of them.
18. State-Specific Consumer Rights Summary
Full rights and how to exercise them are in our Privacy Policy Section 11. Summary:
California (CCPA/CPRA): right to know, delete, correct, opt out of sale or sharing, limit sensitive personal information use, non-discrimination, portability. CCPA Opt-Out: [email protected] — Subject: "CCPA Opt-Out" Colorado (CPA): access, delete, correct, opt out, portability. GPC signal honoured. Virginia (VCDPA): access, delete, correct, opt out of sale and profiling, portability, appeal. Connecticut (CTDPA 2026): access, delete, correct, opt out, portability, human review of automated decisions, AI disclosure right. Texas (TDPSA): access, correct, delete, opt out of sale, portability. Illinois (BIPA): biometric data policy (this document), absolute prohibition on sale, right to destruction request. All other states: access, correct, delete, opt out of sale consistent with applicable state law. EU and UK (GDPR/UK GDPR): access, rectification, erasure, restriction, portability, objection, right against solely automated decisions, right to complain to supervisory authority. All requests: [email protected] within 30 days at no charge.
19. Changes to These Terms
We may update these Terms. For material changes we will provide registered users at least 14 days advance notice by email and platform notice. Your continued use after the effective date constitutes acceptance. If you do not agree you must stop using the Service and may request account deletion.
20. General Provisions
Severability: unenforceable provisions will be modified to the minimum extent necessary and remaining Terms continue in full force. Entire Agreement: these Terms and the Privacy Policy constitute the entire agreement between you and NailTheInterview.ai. No Waiver: failure to enforce any right does not waive it. Assignment: you may not assign these Terms without our written consent. We may assign in connection with a merger, acquisition, or asset sale. Force Majeure: we are not liable for failures caused by events beyond our reasonable control. Language: the English version of these Terms controls in the event of any translation conflict.
21. Contact Information
General enquiries: [email protected] Legal matters: [email protected] Privacy and all data rights requests: [email protected] Billing: [email protected] Security incidents: [email protected]
BIPA requests (Illinois): [email protected] — Subject: "BIPA Request" California CCPA requests: [email protected] — Subject: "California Privacy Request" CCPA Opt-Out (Do Not Sell): [email protected] — Subject: "CCPA Opt-Out" GDPR requests (EU): [email protected] — Subject: "GDPR Request" UK GDPR requests: [email protected] — Subject: "UK GDPR Request" All other state requests: [email protected] — Subject: "[Your State] Privacy Request"
Response time: 30 days for all privacy and legal requests.
NailTheInterview.ai — Michigan, United States